In the event you would need to return or exchange an item, please call 262.363.3338 or email firstname.lastname@example.org for a return authorization. Upon return of the product we will issue a full credit for the total of items returned, but cannot refund the original shipping charges. Returns must be made within 15 days of receipt of your order.
Our policies for returns are as follows:
Unused products: Within the 15 day return period, you may return unused products for a full refund. Items must be returned in the original undamaged packaging. Purchasers are responsible for shipping costs back to our store. We will refund your total, entire purchase price--no deductions will be made for restocking.
Used products: We cannot accept returns on items that have been used or are missing the original packaging.
Returns must include the original receipt--no exceptions.